Support

Admin Tools

#29380 404 Shield

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Thursday, 15 March 2018 03:27 CDT

gccgnci
Hi,

We have received over 50 Email notifications about 404 Shield. How do I fix all of the 404 pages on our site?

Where I can see all about 404 Shield records in AdminTools?

Regards

tampe125
Akeeba Staff
Hello,

pages reported with the 404 Shield feature should not fixed: the main purpose of this feature is to block suspicious requests.
Let me explain that: you have a Joomla website and a user is trying to access your WordPress administrator area. That's something unusual, right?
Joomla throws a 404 error since the page is not found (of course!), but indeed that's something concerning. Why a legit user is trying to access the WordPress admin area, when you're clearly a Joomla website? This is something we have to log and, if the user is trying to do more nasty stuff, we have to ban him.

You can review all the blocked URLs inside the Security Exception log, simply filter for the 404 Shield feature.
If you want to know which pages are currently tracked and blocked, please take a look inside the Configure WAF page.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!