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Admin Tools

#29355 admin tools fix permission broke site

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 11 April 2018 17:17 CDT

Saturday, 10 March 2018 18:10 CST

user13223
I'm sorry I don't have more information for you regarding version numbers- but I can't get at them!

Admin Tools just broke my site. I went to fix permissions, to try to fix another problem, the site went blank, front and back end. I haven't a clue how to fix it. Please help.

Saturday, 10 March 2018 18:49 CST

user13223
More information- might be useful:

I put a index.html page up to hide the blank page but you have to manually write that into the URL to get to it. The naked domain throws up a server error page.

atimeinnigeria.com

Monday, 12 March 2018 03:33 CDT

tampe125
Hello,

Admin Tools Fix Permissions is an advanced feature that could potentially break your site, that's why you have to do that if (and only if) you know what you're doing.
As reported in the manual:
Warning

It is possible that —if you select the wrong kind of permissions in the Permissions Configuration page— you will be locked out of your site and will not be able to access it over FTP or your hosting panel's file manager. If this happens, please contact your host and ask them to fix the permissions of your site.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 11 April 2018 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-04-11 17:17 CDT

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