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#29296 Block by Admin Tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by [email protected] on Wednesday, 28 February 2018 18:57 CST

Tuesday, 27 February 2018 20:16 CST

[email protected]
Hi,

I'm receiving an error as attachment when doing the eCommerce payment. After complete payment, when the return URL i'm getting that error.
Which part of admin tool that i need to check/reconfigure to solve/avoid the issue since when i'm disabling the admin tools there is no error as attachment.

Thanks in advance for your guide.

Tuesday, 27 February 2018 20:28 CST

dlb
The error itself doesn't tell us anything. There would be a corresponding entry in the Security Exceptions Log, please post that message here and we can figure out what sort of exception we need to set up.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 27 February 2018 22:20 CST

[email protected]
Here is the security exception log.

Tuesday, 27 February 2018 22:41 CST

dlb
In Web Application Firewall, Configure WAF, on the Cloaking tab, please make sure that "ajax" is in the "List of allowed tmpl= keywords " field. I didn't get that from the log, I just know Hikashop requires it.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 27 February 2018 22:44 CST

[email protected]
Already have the ajax in there sir.

Wednesday, 28 February 2018 08:07 CST

dlb
I got excited because "ajax" was the only thing I had to do to my Hikashop to get it running. Clearly not all shops are the same.

Let's go to Web Application Firewall, WAF Exceptions, click New, then put "com_hikashop" in the Component field. Leave the other two blank because we're getting errors from multiple views, we can't limit the exception any farther. That should take care of it.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 28 February 2018 18:57 CST

[email protected]
Thanks Dale. It solved my current issue. Only need to put com_hikashop on WAF Exceptions.

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