Support

Admin Tools

#29275 500 syntax error, unexpected '$s9db5' (T_VARIABLE)

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 28 March 2018 17:17 CDT

sophe
Hi, my site has been hacked, and I get this message when I try to open admin tools:
Admin Tools - An unhandled Exception has been detected
500 syntax error, unexpected '$s9db5' (T_VARIABLE)

File <root>/libraries/joomla/base/adapter.php Line 1

Then I see the message:

"Would you like us to help you faster?

Save this page as PDF or HTML. When filing a support ticket please attach that PDF or HTML file"

So basically I'm attachig the file as requested. It would be great if you could find out what happened? And obviously help me to do something to stop this from happening again...!
Thanks in advance.
Sophie

nicholas
Akeeba Staff
Manager
The hack has modified your Joomla core files. One of these modifications causes a PHP error because, well, the hacker screwed up. You need to clean your site or at least restore it from a backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!