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Admin Tools

#29247 How to give publishers access to backend

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Thursday, 22 March 2018 18:17 CDT

Monday, 19 February 2018 14:10 CST

iammontoya
Hi team!

I have blocked access as usual to our site. However, we now have Publishers that need access in order to publish their content. How can I make this happen? When they try to log in, they get redirected to the home page (which I believe is expected behavior). How can I configure this so they can edit and publish content on our site without giving them Admin access?

Thank you for your help!

Tuesday, 20 February 2018 02:14 CST

tampe125
Hello,

when a publisher tries to access to your site, can you please take a look at the Security Exception page?
Can you see his IP in the records?
I suspect you have set the Whitelist IP feature: this means that only certain users can actually log inside your site backend.
If you want to allow these people to login, you have to disable such feature. You could add their IP in the list of the Whitelisted one, but that's dangerous since it means that Admin Tools will be completely shut down for them.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 20 February 2018 03:45 CST

iammontoya
Hi Davide,

I do not have the IP Whitelist section enabled. (I also tried that, thinking it would be the solution)

The user gets the login screen. Once they enter the credentials they immediately get the notice that "this user does not have access to the administrator panel".

I really need them to have access, but I have no clue what to do next.

Tuesday, 20 February 2018 03:52 CST

tampe125
The user gets the login screen. Once they enter the credentials they immediately get the notice that "this user does not have access to the administrator panel".
This is something handled by Joomla itself, not Admin Tools.
You have to get inside the Global Configuration page and for the publisher group you have to grant the permission to access to the backend.
Then you'll have to edit the components you want them to edit and grant access to them, too.
However this is a more general Joomla question, I'd suggest you to seek help on Joomla forums.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 22 March 2018 18:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-03-22 18:17 CDT

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