Admin Tools

#29162 Update- Crash

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by on Sunday, 11 March 2018 18:17 CDT

Friday, 09 February 2018 05:33 CST

[email protected]

Good Morning,
Installation of Admintool was managed by a former admin.
Suppose, his licence has expired, so no success with installing the actual update. (see attachment #0)
So I load and installed file with my licence version pkg_admintools-5.0.0.b1-pro.
Result see Attachment #1 and #2.
Is it possible, to remove completly and start again with the actual version?

mfg

Michael Reichenbach

Friday, 09 February 2018 08:32 CST

dlb

Actually that error doesn't have anything to do with the license, it has to do with the Joomla! version. You need to be on Joomla! 5.6.0 or later to install Admin Tools 5.0.0.

We are going to release an update early next week that will install on your old version of Joomla! but it will not be supported in Admin Tools version 5.1.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Sunday, 11 March 2018 18:17 CDT

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system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2018-03-11 18:17 CDT

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