Support

Nicholas~

My apologies if this has been answered but I haven't been able to find the topic on the Admin Tools board:

I have a site where I cannot access the Joomla admin screen from remote locations. It's not a problem from the office but if I try to access the admin login from my laptop outside the office, from a remote location, it redirects me to the sites home page.

I know there is a control for this but I cant seem to locate it.

We haven't done too much to configure Admin Tools although we do have our IP address in the "Exceptions from Blocking/Never block these IPs" field because after the initial install the site kept thinking we were spammers.

Thanks!

The problem is the Secret URL Parameter, on the first tab of Configure WAF. When there is a value in that field, you need to call you back end login screen in the format:

www.mysite.com/administrator/index.php?SECRET

Where "SECRET:" is the value in the field.

It works on the home office because of the "never block" setting. Since your travel IPs are not exempt, you need to use the parameter.

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