Support

Admin Tools

#28974 Admin Tools and Installatron

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 07 February 2018 17:17 CST

helisa
Hello

I have problem with Admin Tools with Installatron Program back ups. Admin Tools preclude all Installatron back ups with Joomla with admin tools. With Wordpress sites that Installatron working fine.

My hosting company thinks that that is Admin tools .htaccess problem.

They send me code line like that to put on in .htaccess file: RewriteCond %{REQUEST_FILENAME} !(/deleteme.*.php)$

Is that right?

Can I put that code line in somewhere in Admin Tools .htaccess rules that I don't have to do that over over again when I want back ups?

https://installatron.com/

tampe125
Akeeba Staff
Hello,

you can add those line inside the Htaccess Maker page, in the field Custom rules at the top of the file, then save and re-generate your .htaccess.
In this way such line will be always added to your .htaccess file when you update it using the Htaccess Maker.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!