Hi,
I use a shared hosting to host my customer´s web sites.
The antimalware system for all the platform, which is not under my control, had repeteadly blocked ports which disable access to backend, forms, outgoing email, etc..., when a suspected file have been detected.
The problem is that the suspected file is not a real malware, it is just a log file which is being generated by admintools. The file affected is admintools_breaches.log.
My hoster says me he can not modify the rules of the security system reasoning that as it is a shared hosting it would affect negatively to other users. I have asked them for making some kind of exclusion because I have a dedicated IP for this site and try to apply some exception for this ip,now i am waiting)
To avoid the same problem I have deativated the log secuity exception to NO (What means "---"?
But I want to log all this events.
What should I do?
Regards,
Oscar
I use a shared hosting to host my customer´s web sites.
The antimalware system for all the platform, which is not under my control, had repeteadly blocked ports which disable access to backend, forms, outgoing email, etc..., when a suspected file have been detected.
The problem is that the suspected file is not a real malware, it is just a log file which is being generated by admintools. The file affected is admintools_breaches.log.
My hoster says me he can not modify the rules of the security system reasoning that as it is a shared hosting it would affect negatively to other users. I have asked them for making some kind of exclusion because I have a dedicated IP for this site and try to apply some exception for this ip,now i am waiting)
To avoid the same problem I have deativated the log secuity exception to NO (What means "---"?
But I want to log all this events.
What should I do?
Regards,
Oscar
