Support

Admin Tools

#28897 Template problem

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Tuesday, 16 January 2018 17:17 CST

Saturday, 16 December 2017 02:57 CST

dhoeke
When using .htaccess maker, the template gets messed up or does not show.

www.cijferrekenaar.nl

I have this in the allow direct access box:

templates/yoo_digit

On other sites it works fine..

Thanks for any info.

Saturday, 16 December 2017 13:32 CST

dlb
Please check the Rewrite Base field toward the bottom of the .htaccess Maker screen. A wrong setting there would do what you're seeing, but I can't quite figure out how it could go wrong.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Sunday, 17 December 2017 04:50 CST

dhoeke
I do not see a Rewrite Base field. The very lowest field called "Base directory of your site (/ for domain's root)" is set at /

I tried another site with the .htaccess maker and encountered the same problem and had to go back to default joomla. I use Yootheme templates.

Sunday, 17 December 2017 09:43 CST

dhoeke
I looked on the Yootheme forum. I had to add this

media/widgetkit/
media/template/
templates/yootheme/

in this box: Allow direct access, including .php files, to these directories.

After that, the problem is gone.

Many thanks anyway.

Sunday, 17 December 2017 13:36 CST

dlb
You found the right solution. I found some obsolete notes in my system that say they create randomly named php files, so we have to white list the entire folder, not just a single file. They used to put them in the cache folder, now they use the media folder. They're improving.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 16 January 2018 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!