Support

Hello

Apologies if this has been answered previously.

Ok, I just installed AdminTools Pro.

Followed the Setup Wizard

Assigned a username + password to protect Administrator area.

The problem is that having entered the htpasswd username+password, I can only load the site front-end.

No error message.

I needed to rename the plugin in order to re-gain backend access.

I have read a thread re 401 error.

Is that the problem or a different issue?

TIA

Something isn't right. If the problem was with the user name and password prior to the login page, renaming the plugin would not solve it. Those are completely different things. The way to disable the user name and password layer is to rename or delete the .htaccess file in the /administrator folder. The plugin isn't loaded at that point.

Can you please give me some more details on exactly what you see when you try to log in?

Hello Dale

I only renamed the plugin so that I could access the backend again.

The htpasswd username + password were fine.

From recollection, I had the same problem when trying to protect the Administrator directory via cPanel.

TIA

Let's take a look at something else. In Web Application Firewall, Configure WAF, on the first tab, what is the value of the "Administrator secret URL parameter" field? If there is a value there, you have to call your back end login with the URL:

www.mysite.com/administrator/index.php?secret

Where "secret" is the value in that field. If you don't use the secret parameter, you are redirected to the home page. The theory is that if the bad guys can't find your login page, they can't try to log in.

Aha!

That makes sense.

I am away at the moment but will try it later and report back.

Thanks for the quick responses and advice.

Best
Eddie

Hi

Problem solved.

Thanks

Eddie

You're welcome!