Support

Admin Tools

#28842 Admintools

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 07 January 2018 17:17 CST

user88484
I enabled Admin Tools and I get

An error has occurred.
0 Call to a member function isFrontend() on null
Return to Control Panel

When I go to our website, www.tersusenv.com, I get

0 - Call to a member function isFrontend() on null
You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.
Please try one of the following pages:

Home Page
If difficulties persist, please contact the System Administrator of this site and report the error below.

Call to a member function isFrontend() on null

dlb
I'm not seeing the error on your site. That could mean a couple of things, that you disabled Admin Tools again or you need to clear your browser cache. Please let me know which.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user88484
Thanks for the quick reply. I was just going to reply that I followed the instructions in ticket # 27844 and it worked. Also rather than deleting the admin tools folder I renamed it. I will try reinstalling over the weekend.

You can close this ticket.

dlb
If #27844 worked for you, you're good to go! That's a very common problem, especially when we update our FOF library. Keep in mind that the renamed folder is just sitting there taking up space, if things are working as expected, you should probably delete it. Have a good weekend!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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