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Admin Tools

#28819 locked out from a MOVED website

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 03 January 2018 17:17 CST

Sunday, 03 December 2017 16:26 CST

bobpit
Hi

I have a website https://example.com.

I also had a Development version in subdomain :
https://dev.example.com


I decided to MOVE the subdomain from DEV to DEV5. So now I have a working website at
https://dev5.example.com


The problem is I cannot go to the admin any more:
https://dev.example.com/administrator.

I have all levels of protection :

1) Admin tools -> Web Application Firewall → Configure WAF → basic protection features - > Administrator secret URL parameter :
2) Admin Tools – Password-protect Administrator


I have already done this:
Go inside the plugins/system/admintools/admintools directory on your site (on older versions of Admin Tools: plugins/system/admintools). You will see a file named main.php. Rename it to main-disable.php.

Please help.

Sunday, 03 December 2017 16:28 CST

bobpit
I am sorry, I wanted to say, I cannot go to the admin any more:
https://dev5.example.com/administrator/index.php?secretkey

Sunday, 03 December 2017 17:15 CST

bobpit
Hi

When I say "I moved the subdomain from DEV to DEV5", I mean:
I crated a new subdomain DEV5.
I renamed the directory /dev.example.com to /dev5.example.com
I deleted old subdomain DEV.

Monday, 04 December 2017 02:41 CST

nicholas
Admin Tools does not store your site's URL in anything except the .htaccess file you create with the .htaccess Maker. If this is the case, deleting the .htaccess file from your site's root should let you log in.

If, however, this didn't work I have to say that this sounds like a Joomla! (configuration.php file) issue. Check the following keys in the configuration.php and adjust for the new location of the site: $live_site, $cookie_domain and $cookie_path. On most servers all three can be left blank, allowing Joomla! to determine their correct values from the information reported by the web server. If you have to set them for Joomla! to work on your server you need to update them when you move your site.

Alternatively you can rename your site back to its previous name, take a backup with Akeeba Backup, renamed the site's directory and subdomain and the restore the backup of the site. Akeeba Backup's restoration script lets you easily change all those invisible and easy to forget configuration values during restoration.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 03 January 2018 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-01-03 17:17 CST

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