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Admin Tools

#28699 IP Workground Option

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Wednesday, 06 December 2017 17:17 CST

Saturday, 04 November 2017 16:13 CDT

mshihan
Hello Sir,

The following message has show for the first time on my site in Admin Tools control panel.

Admin Tools detected security exceptions from 'private network' IP addresses. This usually means that there is a CDN or reverse proxy in front of your site. If this is a live site please enable the IP Workarounds option to fix this. If, however, you are running this site on your local computer or an Intranet you can safely ignore this message.

So I have enabled IP workgrounds.

The problem is when I look at the basic protection feature, it says the recommended setting for your site is "No"
So, I have set it to "No" and saved. But if I click Components>Admin Tools , the above mentioned message is showing again in Admin Tools control panel.
I am not using any CDN service for my site. Could you please tell me the correct solution for this issue.

Best Regards
Edited by mshihan on 2017-11-04 16:28 CDT

Monday, 06 November 2017 02:30 CST

tampe125
Hello,

you got the "Internal IP" warning because we saw in the log that an IP belonging to a reserved address was used (for example, everything starting with 192.168.x.x or with 10.x.x.x).
If any of those IPs are blocked, it means that your host is using some kind of proxy and you have to enable the IP Workaround settings. This detection is far more accurate than the one you can find inside the WAF Configuration page, so you really should enable the IP Workaround feature.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 06 December 2017 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-12-06 17:17 CST

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