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Admin Tools

#28671 Admin tools is sending several Security exception on my site

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 29 November 2017 17:17 CST

Monday, 30 October 2017 05:46 CDT

lifsnetwork
Hello,

We would like to notify you that a security exception was detected on your site, lakehurst.net, with the following details:

IP Address: 72.238.8.27 (IP Lookup: IP Lookup)
Reason: Admin IP Whitelist

If you are the administrator of this site and have blocked yourself on accident please visit https://www.lakehurst.net/administrator/[email protected] where [email protected] is the email address of your (Super User) account.

If this kind of security exception repeats itself, please log in to your site's back-end and add this IP address to your Admin Tools's Web Application Firewall feature in order to completely block the misbehaving user.

Best regards,

The lakehurst.net team

Monday, 30 October 2017 08:24 CDT

tampe125
Hello,

those IPs belong to any user allowed to access to the backend?
If not, I suspect you have some kind of extension that is loading backend info for every user. If you disable the IP whitelist feature do you still have the same issue?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 29 November 2017 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-11-29 17:17 CST

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