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Admin Tools

#28655 Application Instantiation Error: Could not connect to MySQL.

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Thursday, 23 November 2017 17:17 CST

Tuesday, 24 October 2017 09:16 CDT

Riceman
I just installed AkeebaAdminTools Pro, ran my first scan, and now the whole site is down. I get this error on the front and back end of the site:
Error displaying the error page: Application Instantiation Error: Could not connect to MySQL.

Please help. I was hoping to use this tool on all of my clients Joomla sites, I have over 10 of them.

Tuesday, 24 October 2017 09:33 CDT

Riceman
Sorry, I think this is a problem at Hostgator, and is unrelated to AdminTools. The timing is uncanny tho! It happened right after running my first scan.

Tuesday, 24 October 2017 09:34 CDT

tampe125
Hello,

this error comes directly from Joomla, telling you that it can't connect to the database.
Did you were saving the diff of the files during the scan?
I suspect that you used too many resources for your database server and it went down or got blocked.
You should contact your host for further details on it.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 24 October 2017 09:40 CDT

Riceman
Thanks, I will see what the host says. I wasn't preforming any other tasks on the server at the time.

Tuesday, 24 October 2017 10:57 CDT

tampe125
Ok, keep me updated.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 23 November 2017 17:17 CST

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