Support

Hi
After a hack of one of my customers website, I had to reinstall admin tools etc. and set all new passwords. It worked everything; but suddenly, my IP was blocked (frontend and backend). I followed the instructions for rescue url and received the e-mail with the link; but when clicking on it, following error occurs:

Fatal error: Class 'FOF30\Utils\Ip' not found in /home/leuesc1/www/leue-scherz.ch/plugins/system/admintools/util/filter.php

I manually deleted all .htaccess (replaced by default joomla htaccess) and .htpasswd and also renamed off-folder into fof30; but nothing works. In the admintools_breaches_log is written the following:

Blocking reason: adminpw
-------------------------------------------------------------------------------
Date/time : 2017-10-02 07:32:23 GMT
URL : http://www.leue-scherz.ch/administrator/index.php?option=com_akeeba
User : Guest
IP : 185.72.66.50
Country : (unknown country)
Continent : (unknown continent)
UA : Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/604.1.38 (KHTML, like Gecko) Version/11.0 Safari/604.1.38


So what can I do further?!

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.