Support

Admin Tools

#28518 htacces maker not visible

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by w13ear on Tuesday, 26 September 2017 05:37 CDT

Tuesday, 26 September 2017 05:34 CDT

w13ear
Hi,

I have several websites running Admin Tools Pro version 4.3.0.
They all are configured the same.
They look like Admin Tools With

Now look what happens on one of my websites in the attachment Admin Tools Without

Can you tell me where the problem might be?
If you need url: www.voedselbankhaarlem.nl is the one where .htaccessmaker is missing.

Hope you can help me.

Kind regards.

Tuesday, 26 September 2017 05:37 CDT

w13ear
Hi,

I just found out in the documentation that it is probably because it is not running on Apache.
For now the ticket can be closed until I find proper information about the server.
The server is running on nginx/1.10.3

Sorry for any inconvenience.
Edited by w13ear on 2017-09-26 05:49 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!