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Admin Tools

#28420 install on window base linux host error

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Thursday, 12 October 2017 17:17 CDT

Monday, 11 September 2017 10:58 CDT

kokogyi
Hi
I am a user of admin tools and I like it very much.
This admin tools prevent my sites a lot of hacking.
Thanks for your admin tools.

I have one site that host use windows NT base linux os.
I mean not pure linux os.
So when I install admin tools on that site, I get error. I screenshot and attachment.

So is there a way to install admin tool on my site?
If yes, please guide me how to do?
Thanks in advance.

Tuesday, 12 September 2017 02:16 CDT

tampe125
Hello,

this seems to be a permission issue on your server: the value for the openbase_dir option is not valid.
Please get in touch with them, since there's nothing that you or me can do.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 12 September 2017 02:42 CDT

kokogyi
Hi Davide

Thanks for your guide.
I login my host and check openbase_dir options.
I attach screen shot again.
Is this config right?

Tuesday, 12 September 2017 03:11 CDT

tampe125
Honestly I don't know, support to server configuration is outside Akeeba support scope.
You should get in touch with your sysadmin and ask him.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 12 October 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-10-12 17:17 CDT

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