Support

Admin Tools

#28323 HikaShop problem after install 4.3

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Thursday, 28 September 2017 17:17 CDT

Tuesday, 29 August 2017 06:58 CDT

designer71
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

Hi!
I use last version of Hikashop Business edition and after install AdminTools 4.3 I can not to add product to cart.
I click on button "Add to cart" and nothing... After 2-3 clicks I see white screen and "You are spamer...."
Any solution?

Thank you.

Tuesday, 29 August 2017 07:07 CDT

tampe125
Hello,

please get inside Admin Tools WAF Configuration page and in the field List of allowed tmpl= keywords add the word ajax.
That should do the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 29 August 2017 07:34 CDT

designer71
Hi, it work me, thanks!
Bur now I see every time "You are spamer...."

Tuesday, 29 August 2017 07:51 CDT

tampe125
That's because you were flagged as spammer.
Please manually disable Admin Tools system plugin, then get inside the Control Panel ,there should be a button named Unlock my IP.
If after clicking it you are still blocked after few pages, please get inside the Security Exception page and post here the reason of the block, so I can help you.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 29 August 2017 07:55 CDT

designer71
Thank you!!

Tuesday, 29 August 2017 07:57 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 28 September 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-09-28 17:17 CDT

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