Support

Hello Akeeba

Going here:

https://www.finalbug.net/component/hikashop/product/23-fcpx-foundations

And going through a shopping component:

https://www.hikashop.com/extensions/hika-essential.html
https://github.com/DeligenceTechnologies/DT-FastSpring-Payment-for-HikaShop

And attempting to connect with fast spring here:

https://sites.fastspring.com/finalbug/order/contents

Did not work.
Today I disabled Admin Tools and it suddenly worked.
I have since turned it back on and it works but this could be due to browser cache etc.

Does it make any sense that Akeeba Admin Tools is blocking this process?

If so where do I need to start making sure/how that Akeeba Admin Tools does not get in the way?

thanks

Paul

Hi Davide

This is how the workflow should work:

https://www.finalbug.net/component/hikashop/product/23-fcpx-foundations

Clicking the Add to Cart button takes me here:

https://www.finalbug.net/component/hikashop/checkout

Clicking the Next button takes me here:

https://www.finalbug.net/component/hikashop/checkout/show/cid-2?Itemid=0

Clicking the Finish button attempts to take me here:

http://sites.fastspring.com/finalbug/order/contents

What happens:

a) This worked until the very last step but took me to Fast Springs where I saw the following:

"There are no items currently in your order."

i.e. I got there but my cart was empty.

b) The "Add Button" from the first step does not work = I am stuck at Go.

(This happens for the 1st time after I disabled Admin Tools and got the whole workflow working. I have since reenabled it)

I am including screen shots for error messages from Admin Tools also something that Site Ground found that I believe is related!

I tried copying and pasting but your site prevents me from inserting exotic links code etc.

all the best

Paul

Hello Davide

This is great. Thanks to these 4 little letters "ajax".... This morning I succeeded in getting to the Fast Spring payment page with a product in the cart two times in a row!!!!!!! You have no idea how happy this makes me.

I think now there is a problem on the way back. I suspect that some how Fast Spring is trying to talk with the Hika Shop Plugin to tell Hika Shop that the item has been paid for but this is not working. Please see screen shot and kindly advise.

What I do not understand is that the links go to the plugin makers site.
I could be wrong but I suspect that these links should be going to my site.
I am guessing here but I think they modified something for testing purposes.
Again guessing here I think I need to next ask "deligence" to change this so that it goes to my site.

Does this make sense`?

Thank you.

Paul

Hi Davide

Ok thanks

If I run further into problems I will get back to you

thanks

Paul

Hi Davide

This is maybe a long shot but I just want to rule this out...

Going here:

https://www.finalbug.net/component/hikashop/product/23-fcpx-foundations

Clicking: "Add to cart"

https://www.finalbug.net/store/checkout

Clicking: "Next"

https://www.finalbug.net/store/checkout/task-show/cid-2

And with the help of the following code:

<p>Click finish and you will be redirected to our reseller Fast Spring. Where you can pay by Credit Card or PayPal.</p>
<form action="https://sites.fastspring.com/finalbug/api/order" method="POST"><input name="operation" type="hidden" value="create" /> <input name="destination" type="hidden" value="contents" /> <input name="product_1_path" type="hidden" value="/mfxone" />
<p><input type="submit" value="Order Now" /></p>
</form>

Clicking: "Order Now" (NOT "Finish")

Attempts to take me here:

https://sites.fastspring.com/finalbug/order/contents

In Firefox and Safari I get a security warning!?!

Please see screen shot.

Could this be caused by Admin Tools?

What I really do not get is that I am attempting to connect from a secure site to a secure site and still get this!??

kindly advise

Paul

Hi Nicholas

I have since found out that the Hika Shop Fast Spring plugin was the problem.

sorry for wasting your time

Paul

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