Admin Tools

#28192 Never Block Speific users

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Admin Tools version

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Latest post by on Wednesday, 30 August 2017 17:17 CDT

Friday, 28 July 2017 15:17 CDT

webbits

The primary super user (site owner) is constantly blocked. The user was upgraded from Administrator to Super User after Admin Tools was installed. Almost every action leads to being blocked; admin login, plugin, MAU.....

In additions I have received, in a 24 hour period, 2042 emails saying Super Users were added....all the same user: "The new Super User accounts detected and blocked are:"

How do I make the system accept this user and never block this user?

Thank you.

Monday, 31 July 2017 00:55 CDT

nicholas

This is not normal. It sounds like Admin Tools has some trouble writing the new Super Users list into the database. Please go to Components, Admin Tools, Web Application Firewall, Configure WAF and click on the Joomla! Feature Hardening Options tab. Find the "Monitor Super User accounts" option and set it to No. Click on Save & Close. Log out and log back in again (as any Super User).

Normally you should be able to re-enable this feature without having the other Super User blocked.

Alternatively, you can leave that setting off if you do not want Admin Tools to automatically block Super Users which were added outside the Joomla! administrator area.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 30 August 2017 17:17 CDT

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system

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