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Admin Tools

#28116 This request is blocked by Admin Tools. Please change this message in the component's options.

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 13 August 2017 17:17 CDT

pincealinge
Hello, my site is blocked, error 403:

This request is blocked by Admin Tools. Please change this message in the component's options.

I no longer have access to the administrator part of the site, same message ... I have not done anything on the site, it has worked very well for a long time. How to unblock my site? Thank you for your help (sorry, i am french and i do not speak good english)

Thanks

tampe125
Akeeba Staff
Hello,

first of all, you can regain access to your site by manually disabling Admin Tools plugin.
Then you should take a look at your settings: did you enable the GeoBlock feature? If so, please enable all countries.
If you didn't enable the GeoBlock feature, please take a look at the Security Exceptions page. Can you see your own IP in the list? If so, what's the reason of the block?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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