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Admin Tools

#28099 login identifiant lost

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by joly on Tuesday, 11 July 2017 14:50 CDT

joly
Hello,

I have just bought the admin tools component and I forgot the login and password. I follow your explanation and go to PHPMYADMIN, Iand _admintools_storage table whrere I see the content of the value column but nowhere I see : masterpassword":"mypassword and not either login.

Can you help me please ?

Best regards

Flo

nicholas
Akeeba Staff
Manager
I assume you are talking about the username and password protecting the administrator directory. That's different than the Master Password (what you were looking at). In fact, that username and password is enforced by your web server (Apache), not Admin Tools.

You should be able to reset it by deleting the .htaccess and .htpasswd files in your administrator directory. Please do not touch the .htaccess file in your site's root, it's something different and removing it would break navigation on your site.

If you do not see these files in your FTP client (e.g. FileZilla) or your hosting control panel's file manager please make sure that you have selected the option to see hidden files. All files whose name starts with a dot are hidden in Linux and other similar operating systems - basically on every operating system except Windows.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

joly
thank you very much for your quick reply Nicholas !

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