Admin Tools

#27944 Error when we click Joomla 3.7.2 email icon

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Admin Tools version

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Latest post by on Friday, 14 July 2017 17:17 CDT

Tuesday, 13 June 2017 15:17 CDT

umbrella

Whenever a person clicks the email icon on any page that has the icon on http://kms.umbrellahost.net (example: https://kms.umbrellahost.net/advocacy/state-issues) they get the following error:

Error: 403 - This request is blocked by Admin Tools. Please change this message in the component's options.

Any ideas? This is kinda killing my client's chi.

Thanks!

Tuesday, 13 June 2017 15:22 CDT

umbrella

We turned it off for now. let us know if you need it on to test.

We do want it on for launch of course.

Thanks!

Tuesday, 13 June 2017 21:58 CDT

dlb

Well, we can't be messing with the client's chi, lets beat it into submission!

Go to Web Application Firewall, Configure WAF, on the Visual Fingerprinting Protection tab and set "Allow site templates" to Yes. That should take care of it.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Friday, 14 July 2017 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-07-14 17:17 CDT

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