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Admin Tools

#27868 My site backend login page is blocked

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 24 June 2017 17:17 CDT

Jon Grimshaw
Hi,
the front end of my website is working fine but when I try to go to the backend the attached message is displayed. I have followed your guide for using ftp to change the name of the main.php file in the admintools folder but I still get the same blocked screen.
Can you help me please?!
With thanks
Jon

Jon Grimshaw
Please ignore this request. I'd simply mistyped the url. I do apologise.
Cheers, Jon

nicholas
Akeeba Staff
Manager
No problem :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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