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Admin Tools

#27703 Lately, accessing the administration, I Get block by the Firewall?

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 10 June 2017 17:17 CDT

Tuesday, 09 May 2017 08:29 CDT

Chacapamac
Lately, accessing the administration, I Get block by the Firewall with a Admin Query String error ?

I’m using an ftp password for the administration & the Administrator secret URL parameter

I try to delete all Mac/keychain, Cookies for that site. still block…

You have an idea ?

Tuesday, 09 May 2017 13:27 CDT

dlb
If you are getting the "you are a spammer or bad person" message, you're being blocked by Admin Tools. You can bypass that with the instructions there: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html.

Once you can access the back end of the site, you should see a "Clear my IP" message in Admin Tools. Click that to clear the Security Log and the auto-ban.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 10 May 2017 07:59 CDT

Chacapamac
Thanks, Weird, it seem to be OK now.

Good Day!

Wednesday, 10 May 2017 08:05 CDT

dlb
You're welcome! If it continues to happen, let us know and we'll go digging for the cause.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 11 May 2017 07:17 CDT

Chacapamac
Yes, this morning, first login, no problems, second not working, I’m sent to the front of the site. I have to unblock my ip to access correctly. I wonder if it’s cause by my secret URL containing % and - Characters and one capital letter ?

Error always > Admin Query String
Edited by Chacapamac on 2017-05-11 07:21 CDT

Thursday, 11 May 2017 07:27 CDT

Chacapamac
Well, I just try with a new secret URL
Start with letter — Only lowercase and number and it seem to work perfect — I keep you posted

Thursday, 11 May 2017 08:17 CDT

dlb
I think it is the % that is causing the problem. I would stick to a-z, A-Z and 0-9 for the secret URL.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Saturday, 10 June 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-06-10 17:17 CDT

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