Support

Whenever I Save and Create a new .htaccess file I lose the CSS for the frontend template. At first I thought I may have a problem with an extension update so I went through them one by one and no problem. I have restored the site (with the original .htaccess) and it works fine until I create a new .htaccess. This site is a sub-domain, if that matters. Puzzled ?

You probably need to add an exemption in your .htaccess Maker screen. Under Allow access to all files including php files, add your template folder on a new line. So it would look like

template/YourTemplateFolderName

I did this but the problem persists.

Can you see exactly what file is throwing the 403? It is probably a css file. Do you have access to the server error log to see exactly what error is being thrown?

In my .htaccess Maker, both css and CSS are allowed file types. Older versions of .htaccess Maker only allowed the lower case extension by default, the upper case is a fairly recent addition. Please check to make sure both file types are allowed in your .htaccess Maker setup screen.

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