Support

Admin Tools

#27497 Stop email notifications

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 10 May 2017 17:17 CDT

Friday, 07 April 2017 19:41 CDT

markhan
 Hello

Is there a way to stop the email notifications or add an additional email address for those notifications only. I am getting hundreds of emails from the site and its clogging up my email. Example email:"Hello,
We would like to notify you that a security exception was detected on your site, my sites name, with the following details:
IP Address: 49.212.193.50 (IP Lookup: IP Lookup)
Reason: Admin Query String
If this kind of security exception repeats itself, please log in to your site's back-end and add this IP address to your Admin Tools's Web Application Firewall feature in order to completely block the misbehaving user."

Thanks regards Mark

Monday, 10 April 2017 01:25 CDT

nicholas
All email templates have a frequency limit which you can set. Please read the documentation for that feature. Also remember to enable the "Enable security exception email throttling" option in the Configure WAF page.

Moreover, you are free to change the notification email address, or have several of them, in the Configure WAF page (documentation). Look under the "Logging and reporting" tab. The option you are looking for is called "Email this address on security exceptions".

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 10 May 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-05-10 17:17 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!