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Admin Tools

#27354 403 access denied only for Google, website works fine for users

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by GudrunRau on Wednesday, 15 March 2017 11:25 CDT

GudrunRau
 I love Admin Tools. It usually really works great, but now I found out, that on some websites googlebot is blocked by Admin Tools.
URL is http://www.jonglieren-in-aichtal.de

That's what I get using a web checker:

HTTP/1.1 403 Diese Anfrage wurde von Admin Tools blockiert. Bitte ändern Sie die Meldung in den Einstellungen der Komponente. =>
Date => Wed, 15 Mar 2017 14:27:11 GMT
Server => Apache/2.4.20
X-Powered-By => PHP/5.5.30
Cache-Control => no-transform
Pragma => no-cache
Set-Cookie => 5b3197ec3dcd3e2e75901cb96ce154c3=f58ac9bc50b1ee67fb6b69ea41bc125b; path=/; HttpOnly
X-Frame-Options => SAMEORIGIN
X-Content-Type-Options => nosniff
X-XSS-Protection => 1; mode=block
Connection => close
Content-Type => text/html; charset=utf-8

Translation: This request is blocked by Admin Tools. Please change configuration of the component.
I first deactivated admin tools completely. Result: everthing went fine. No problem with google (no more error with "request like google" in google webmaster tools), but that doesn't solve my problem as I want to use Admin Tools.
Next I compared the whole configuration of the website with another website (also Joomla, same components, admin tools without any problems, same provider). I didn't find any different configuration issues.

Whitelisted domains are ".googlebot.com,.search.msn.com" (default).

Any idea where I can search for more information? The same problem also occures on this URL http://www.tc-bernhausen.de

Thanks.

tampe125
Akeeba Staff
Hello,

are you using the GeoBlock IP feature?
If so, you must disable it, since it seems that Google bots come from a country you blocked. Geoblock is the first feature to run and it ignores the whitelisted domains.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

GudrunRau
Thank you so much.
You were right, I only allowed Europe and did not think about Google (from america).
This solved my problem! Now google accepts my sidemap!

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