Admin Tools

#27347 AdminTools seems to prohibit front end password reset

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by on Friday, 14 April 2017 17:17 CDT

Wednesday, 15 March 2017 04:05 CDT

oorzaak

Hi,

When trying to reset the password for a 'registered' user (not super admin), we get a message that says (when translated to English) something like:

Cannot save user: access denied

After some testing I found out that disabling AdminTools makes the password reset work correctly again.

I looked into the AdminTools setting but I could not find a setting that will solve this issue. I hope that you can help me.

Kind regards, Frits

Wednesday, 15 March 2017 05:15 CDT

tampe125

Hello,

do you have any exception logged inside the Security Exceptions page?
Do you have any WAF Blacklist rules publish? Since you are on the latest Joomla version, you can disable the default rules, since are meant to block attacks vs older and vulnerable Joomla versions.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 14 April 2017 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-04-14 17:17 CDT

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