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Admin Tools

#27310 Security Exceptions Log

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 12 April 2017 17:17 CDT

Saturday, 11 March 2017 02:23 CST

Lumiga
 Hi Supportteam,

My client is blocked in 3 minutes after he was logged in to the backend and filling some metadata for JSitemap.

So my question is how can I configure the firewall so that filling metadata into jsitemap is not seen as a security exception?

Hope to hear from you.

Kind regards,

Lumiga

Saturday, 11 March 2017 02:25 CST

Lumiga
See attached screenshot for the Admin Query Strings

Monday, 13 March 2017 00:17 CDT

nicholas
The exception you get means that their login session expires while they are using the backend. This shouldn't happen if you are using the default Joomla! administrator templates ("Isis") since it automatically "pings" the server every few seconds to keep the session alive. So, if you're not using the default administrator template or nothing else seems to work try increasing the session time in Global Configuration to, say, 30 minutes.

The other thing that can get in the way is session cleanup. For example, the one you can configure in the options of the System - Admin Tools plugin. Try setting a longer time between session cleanups. It doesn't make sense to do it more often than once per hour. Ideally you should run it just once per day.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 13 March 2017 03:55 CDT

Lumiga
Oké thanks!

Monday, 13 March 2017 06:05 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 12 April 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-04-12 17:17 CDT

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