Admin Tools

#27267 403 error when accessing Admin Tools

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

n/a

Admin Tools version

n/a

Latest post by on Wednesday, 05 April 2017 17:17 CDT

Monday, 06 March 2017 08:42 CST

davidsoens

We have an older version of Joomla and would like to run Admin Tools Pro. We also have an older version of PHP. The site generated a 500 error with PHP 5.4 and the server doesn't have 5.3.4. We installed Admin Tools 2.4.6 but component page has this error:

403 - An error has occurred.
Access forbidden
Return to Control Panel

Is there a way to fix the error and gain access to the component? Everything else seems to be working fine.

Monday, 06 March 2017 08:47 CST

dlb

You find older versions of Akeeba products on our Compatibility Page here: https://www.akeebabackup.com/compatibility.html. So, for Joomla! 2.5.5+ and PHP 5.3+ you need version 3.4.4 of Admin Tools. You can download that here: https://www.akeebabackup.com/download/admin-tools/3-4-4.html.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Monday, 06 March 2017 09:13 CST

davidsoens

Thanks. That fixed the issue.

Monday, 06 March 2017 09:14 CST

dlb

You're welcome!

Dale L. Brackin
Support Specialist

Wednesday, 05 April 2017 17:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-04-05 17:17 CDT

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