Support

Admin Tools

#27097 The installer can't continue until file uploads are enabled for the server

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 12 March 2017 18:17 CDT

Freiforum-N
Hi,

I want to update admintools to the newest version and receive the following error message
Error

The installer can't continue until file uploads are enabled for the server.

Unable to find install package

tampe125
Akeeba Staff
Hello,

this error message is created by Joomla core, not our software.
You can't install any extension (not just ours) since your server does not allow uploading files. As a temporary workaround you can try to use the Install from URL or Upload and install methods, however you should talk with your host and ask him to enable file uploads.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Freiforum-N
Thanks for your quick reply.

The service of Akeeba is excellent.

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!