Support

Admin Tools

#26772 Migration to NGINX server

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Friday, 20 January 2017 17:17 CST

Monday, 19 December 2016 10:12 CST

mboumans
 Hi,

Last week I had our site migrated from a shared apache server to a dedicated NGINX server. The .htaccess created by Admintools breaks the template which is solved when I place the original joomla .htacces. In admintools I still see that admintools sees this as a apache server.

Do I have to follow the instructions on https://www.akeebabackup.com/documentation/admin-tools/nginx-maker.html in order to let Admintools recognize the servertype or do I have to reinstall admintools first?

Thanks in advance!

Best regards,
Maico Boumans

Tuesday, 20 December 2016 02:27 CST

tampe125
Hello,

Admin Tools inspects the PHP variable $_SERVER['SERVER_SOFTWARE']. If it contains the string NGINX, it will be recognised as NginX running on your server.
Can you please get inside Joomla System Information and take a look at the Web Server field? What's its value?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 20 December 2016 19:50 CST

mboumans
Hi,

It says Apache indeed. Can I adjust or is this something the hoster has to do?

Wednesday, 21 December 2016 02:24 CST

tampe125
This means that your server is Apache, not NginX.
Admin Tools will work fine with Apache, however you should get in touch with your host if you thought you were on NginX.
Let me know if you need further assistance on your .htaccess file, we can take a look at it and try to find the option that is causing issues.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 21 December 2016 07:26 CST

mboumans
Hi Davide,

I WAS on an apache server with a working admintools htaccess. But changed to NGINX (according to my hoster) and then the .htaccess broke the template. I asked the hosting company to clarify this server issue.


Wednesday, 21 December 2016 07:41 CST

tampe125
It seems pretty strange: if you were on NginX, the .htaccess file should be ignore. For the nginx server it's just like another file, like the index.php or licence.txt

Please get in touch with your host, he certainly knows what's going on.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 20 January 2017 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-01-20 17:17 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!