I've just downloaded an installed Admin Tools and Akeeba Pro backup and know I cannot get into the backside. It gives me the error "You are a spammer, hacker or an otherwise bad person" Help How do I sign in?
#26641 You are a spammer, hacker or an otherwise bad person.
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Friday, 30 December 2016 17:17 CST
Wednesday, 30 November 2016 12:07 CST
mabeall32
Wednesday, 30 November 2016 12:14 CST
dlb
Well quit trying to hack the site! :-)
You can disable Admin Tools with the instructions here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html. That will allow you to log in to the site and investigate what is wrong. And clear the block on your IP address.
My guess is that you got redirected to the home page when you tried to log in to the back end. If so, that means you have the secret URL parameter set up, but you're not using it. Go to Web Application Firewall, Configure WAF, on the first tab, look at the Secret URL parameter field. If it is empty, I guessed wrong. If it has a value in it, you need to call your administrator log in with the URL www.mysite.com/administrator/index.php?secret, where "secret" is the value in that field.
You can disable Admin Tools with the instructions here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html. That will allow you to log in to the site and investigate what is wrong. And clear the block on your IP address.
My guess is that you got redirected to the home page when you tried to log in to the back end. If so, that means you have the secret URL parameter set up, but you're not using it. Go to Web Application Firewall, Configure WAF, on the first tab, look at the Secret URL parameter field. If it is empty, I guessed wrong. If it has a value in it, you need to call your administrator log in with the URL www.mysite.com/administrator/index.php?secret, where "secret" is the value in that field.
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Friday, 30 December 2016 17:17 CST
System Task
system
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