Admin Tools

#26537 Can't access the site's backend

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

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Admin Tools version

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Latest post by dlb on Tuesday, 15 November 2016 10:01 CST

Saturday, 12 November 2016 06:31 CST

edsontomaz

Hello!

Can't login to the back end of my site. When I type the back end URL, I'm redirected to the offline page.

I'm disabling Admin Tools to work on the site, by renaming the main.php file, but I need to know the right way to solve this matter.

Thanks.

Edson Tomaz da Silva

Saturday, 12 November 2016 13:37 CST

dlb

Edson,

The Admin Tools First Run Wizard has enabled the secret URL parameter. You can see that in Web Application Firewall, Configure WAF, on the first tab. You need to call your administrator login screen in the format:

www.mysite.com/administrator/index.php?secret

Where "secret" is the contents of the secret URL parameter field. If the bad guys can't find you admin login, they can't attack it.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 15 November 2016 10:00 CST

edsontomaz

Thank you, Dale!

Everything is working fine again.
I´m closing this ticket.

I wish that every Joomla extension had the same great support!

See you!

Edson

Tuesday, 15 November 2016 10:01 CST

dlb

You are welcome!