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Admin Tools

#26291 Blank page when trying to access Admin Tools Pro

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Thursday, 10 November 2016 17:20 CST

Tuesday, 11 October 2016 01:16 CDT

ozneilau
Hi Nicholas,

Sorry to be a bother.

I recently inherited a website and installed Akeeba Backup 5.2.3 and Admin Tools 4.0.1.

The only other third party extension currently installed is JCE Editor.

Everything was working fine but I installed Admin Tools Pro 4.0.1 over the existing version of Admin Tools and now all I'm seeing is a blank page when I try to access Admin Tools Pro.

Akeeba Backup seems to be working fine.

The error log at /var/log/apache2/error.log is showing:

[Tue Oct 11 05:37:03.946910 2016] [:error] [pid 25281] [client 144.139.48.225:56746] PHP Fatal error: Cannot redeclare class Akeeba\\Engine\\Autoloader in /var/www/joomla/administrator/components/com_akeeba/BackupEngine/Autoloader.php on line 22

I am using the default joomla .htaccess file.

I tried a second Admin Tools Pro install over the top of the first install but this has not fixed the issue.

Your assistance is greatly appreciated.

Thanks,

Neil

Tuesday, 11 October 2016 03:49 CDT

nicholas
I believe that you have a code cache (typically Opcache or APC) enabled on your server. Please clear the code cache. Remember that code caches are meant to be cleared every time you deploy new code, i.e. every time you update Joomla or one of its extensions.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 10 November 2016 17:20 CST

System Task
system
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