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Admin Tools

#25925 403 Forbiden

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 18 September 2016 17:20 CDT

dinamicbuzau
 Hello,

After a successful day working on my website(all was working correctly), the next day, when accessing the site, I got a 403 access denied error.
-the site is offline and I can access the first page. After the log in I get the error
- i replaced the standard .htaccess with the .txt one and I still get the same error
- i can access the website just after disabling the admin tools plugin

Please adviese

dlb
From your description it sounds like the trouble is logging into the back end. Please disable Admin Tools with the instructions here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html.

When you enter the Admin Tools main screen, there should be a red "Clear my IP" button at the top. It is not normally there, only when your IP is banned. If it is not there, go to the Security Exceptions Log and see why your IP address is being blocked. With that information we can figure out what to do next.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
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