Support

Admin Tools

#25662 URL Rewrite suddenly not working

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Friday, 19 August 2016 17:20 CDT

slomas
 Hey Nicholas,

An odd thing happen to a site I have been developing, in fact I was a bot to push it live. In preparation for doing that I backed up the site, then updated AdminTools to the latest version. A few minutes later I noticed that URL rewriting had stopped working. I turned that off all all the menus are working again, but the cross-referenced links are now broken.

I can't imagine why upgrading adminTools could cause this problem; likely just coincidental, but I am clueless as to what else may have happened. I installed iCaptcha. Turning it off did not seem to matter. I also added the Google Analytics code to the site, but would not expect that to cause any problems.

It has been years since I have run into a problem like this. I used adminTools to fix permissions. I have dumbed down the .htaccess file to the equivalent of the default Joomla .htaccess file by turning off all the adminTools security feature in the .htaccess configurator.

I am at a loss; looking for ideas. I cannot push this site live until I resolve the problem.

Thoughts?

SL
Steve Lomas | Idea Mechanic | MojoMediaPros

nicholas
Akeeba Staff
Manager
URL rewriting only depends on your .htaccess and your SEF plugin. Admin Tools does not affect it, as having this conversation with you proves (our site uses URL rewriting for all menu items, including those required to file, list and reply to tickets). Did you change something in your Apache configuration? This is where I'd look first.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!