Admin Tools

#25537 Admin Tools Keep Locking Me Out

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Admin Tools version

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Latest post by on Friday, 05 August 2016 17:20 CDT

Tuesday, 05 July 2016 23:37 CDT

FDigital01

admintools constantly prevents me and my clients logging in. it doesn't seem to make any difference that the url is correct, the un is correct and the password is correct.

i have a whitelist, but sometimes ip addresses change and sometimes i work from different premises.

how do i set admintools so it lets me and my clients log in when using the correct credentials

..........geographic settings are ok

Wednesday, 06 July 2016 02:14 CDT

tampe125

Hello Pamela,

what's the reason of the block?
Can you please take a look in the Security Exceptions page and tell me the reason of your block?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 05 August 2016 17:20 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2016-08-05 17:20 CDT

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