Support

Admin Tools

#25450 Application Instantiation Error: Akeeba Engine detected a problem while saving temporary data

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 24 July 2016 17:20 CDT

user84543
Cron entries for scans stopped running as soon as Admin Tools Pro was updated to 3.8.5 two days ago.

Same exact issue as the one you are currently working on. We verified permission on the Joomla Temp Directory, verified ownership and it's not working. The scans will run if we log into the Joomla CP but not through the cron entry what has not changed since the original install of the software.

Thanks for looking at this issue. We appreciate the help.

tampe125
Akeeba Staff
Hello Barbara,

Due to a packaging error, installing 5.0.0.b1 does not install the new CLI scripts. Due to some changes in the PHP File Change Scanner engine the old scripts, which are left installed on your site, no longer work and do throw the error message you described.

Please try installing the latest dev release and retry the running CLI script of the PHP file change scanner. It should now work just fine.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!