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#25278 An error has occurred on Email address on successful back-end login

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by dlb on Wednesday, 01 June 2016 08:01 CDT

Lumiga
Hi,

When we enter an email address into the field: (WAF - Logging And Reporting) Email this address on successful back-end login
We get an error: An error has occurred - 0 invalid address - Return to Control Panel

We saw a related issue: https://www.akeebabackup.com/support/admin-tools/25103-an-error-has-occurred-0-invalid-address-return-to-control-panel.html

But to us this is the opposite. We get an error when we enter an email address.

I have this issue only on 3 of my website.
My other website don't have this issue. And I use the same configuration for Admin Tools for all my websites. I do that with the import function. So that's why I know the setting are all the same.

Hope you have a solution for this issue.

Kind regards,
Lumiga

dlb
Lumiga,

What is the Joomla! version on the websites where you do not get this error?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Lumiga
Also 3.5.1

dlb
Are there any differences in the email setup in Joomla! between the ones that work and the ones that don't? For example, PHP vs. SMTP mail?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Lumiga
Yes there are differences!!!!!

On the website with the problems, I haven't filled in the fields: From email and From name
So I did a test, and I filled in these fields and after that the problem is solved.

;-)

But if I don't fill in these fields I get this error with error reporting on maximum:

Call stack
# Function Location
1 JApplicationCms->execute() /home/users/gooecftp/acceptatie.goodplace2work.com/administrator/index.php:51
2 JApplicationAdministrator->doExecute() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/cms/application/cms.php:257
3 JApplicationAdministrator->initialiseApp() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/cms/application/administrator.php:116
4 JApplicationCms->initialiseApp() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/cms/application/administrator.php:294
5 JApplicationBase->triggerEvent() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/cms/application/cms.php:663
6 JEventDispatcher->trigger() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/joomla/application/base.php:106
7 JEvent->update() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/joomla/event/dispatcher.php:160
8 call_user_func_array() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/joomla/event/event.php:69
9 plgSystemAdmintools->onAfterInitialise()
10 plgSystemAdmintools->runFeature() /home/users/gooecftp/acceptatie.goodplace2work.com/plugins/system/admintools/admintools/main.php:118
11 AtsystemFeatureEmailonlogin->onAfterInitialise() /home/users/gooecftp/acceptatie.goodplace2work.com/plugins/system/admintools/admintools/main.php:685
12 JFactory::getMailer() /home/users/gooecftp/acceptatie.goodplace2work.com/plugins/system/admintools/feature/emailonlogin.php:145
13 JFactory::createMailer() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/joomla/factory.php:349
14 PHPMailer->setFrom() /home/users/gooecftp/acceptatie.goodplace2work.com/libraries/joomla/factory.php:675



At the Joomla! Debug Console I see this:
Database Queries:
6 duplicate found!
2 duplicates: #3 #37
2 duplicates: #16 #17
2 duplicates: #22 #23

But when I remove the emailadres from admintools I stil see this database duplicate issue.
But no more errors like above.

Lumiga
I mean these fields.

See image

dlb
I am pretty sure this is the email bug in Joomla! 3.5.1. It was supposed to be fixed right away with a 3.5.2 release, but then they decided there would not be a 3.5.2 release, it would wait for 3.6. I do not know when 3.6 might be released.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Lumiga
Oké thank you!

dlb
You are welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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