Admin Tools

#25277 Automatic IP blocking notification

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Admin Tools version

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Latest post by on Friday, 01 July 2016 17:20 CDT

Tuesday, 31 May 2016 15:51 CDT

jmoises

We have 1 person updating content on Joomla K2 , very often we get ban from our site, on our office use dinamic IP, we need to wait 5 min to continue working, but this is to anoying but we expect that security be for all other user to access the public site, but the administrator no why this happend so many times a day?

Tuesday, 31 May 2016 16:04 CDT

dlb

You need to look at the Security Exceptions Log to find out why this user is getting banned. Once we know why, we may be able to work around the problem.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 31 May 2016 18:29 CDT

jmoises

Here is and screenshot

https://gyazo.com/5b7ccb13a684efa07ea62276279438ca

i see this: Admin Query String

we are using K2_Component

Tuesday, 31 May 2016 21:12 CDT

dlb

Please go into Joomla!'s Global Configuration settings and extend your session time. I think the session is expiring and that is causing the problem. You can't really fix that but extending the time limit should reduce it significantly.

Dale L. Brackin
Support Specialist

Friday, 01 July 2016 17:20 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2016-07-01 17:20 CDT

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