Admin Tools

#25136 Download ID not applied

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Latest post by MAT978 on Friday, 13 May 2016 07:50 CDT

Friday, 13 May 2016 06:46 CDT

MAT978

Hello everybody,

On one of my website, my Download ID is not applied. I of course pasted it and pressed the button, but the green notice "you need to enter..." is still displayed.

Do you have an idea why?

Thank you and have a beaufiful day!

Sandra

Friday, 13 May 2016 07:41 CDT

tampe125

Hello Sandra,

do you have Joomla cache enabled?
If that's your case, it means that when we check if the Download ID is applied, Joomla returns the old, blank value, thus the warning.
You should disable the cache, apply the Download ID and then re-enable it.

For your information, in the next version we have deployed a workaround for this harmless but annoying issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 13 May 2016 07:50 CDT

MAT978

Thanks Davide for the tip.

I followed your advice and everything is now ok.

Sandra

Support