Support

I have tried to update to the latest sw level of Admin Tools several times only to have to go into my cpanel and delete it and than install a lower sw level.

Each time I try to update I get the below error message.

 Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

We need to look at the server error log for this one. The last line of the error message says you're getting a 500 error on the error document. I'm not sure if you have two 500 errors or if the first error was something else and it is being hidden by the 500 error on the error document. The server error log will tell us more about what is happening.

The easiest way to find it is to trigger the error, then go to the error log. The latest error or errors should be what we're looking for.