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Admin Tools

#24543 impossible for me to access to my site.

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 27 March 2016 17:20 CDT

Friday, 26 February 2016 06:04 CST

khoyane_Consulting
 Hello,
I have a joomla website (joomla 3 last updated version at 1 & 1) where I install admintools (latest version). Without understanding anything, I was banned from the site while my IP is registered in the list of IP.
I disabled admin tools manually and when I go to my backend, I have a page without the login field, password to login.

So, impossible for me to access my site.
Thank you for your help

Friday, 26 February 2016 07:38 CST

nicholas
Unfortunately the problem you have is unrelated to Admin Tools. You have accidentally unpublished the back-end login module from Extensions, Plugins at the back-end of your site. This is something which Admin Tools cannot possibly do to your site. You did it by accident. We can try to help you but please do note that this is outside the scope of our support.

Solution: Using phpMyAdmin -or whatever your host is providing to edit your database- edit the #__modules tables of your site. Find the row with id = 2 and set the published value back to 1 (it should be 0 right now). This will re-enable the login form on the back-end of your site.

Note: You will need to replace #__ with the common database table name prefix, i.e. the common part up to and including the underscore your site's tables are using. If you are not sure what it is open the configuration.php file of your site and look for public $dbprefix in it. The value between the backticks is the prefix.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 26 February 2016 10:24 CST

khoyane_Consulting
Thank you for the quick reply.
I checked in the database and the published value of the row with id =2 in the gesdom__modules table and this value is equal to 1.
So it's not at that level and I do not remember disabled the Login Module because I did not know it was possible.
Thanks

Friday, 26 February 2016 12:48 CST

nicholas
The other possibility is that you have done something funky with your Permissions (not file permissions, Joomla! permissions a.k.a. ACL). It's similar to https://www.akeebabackup.com/documentation/troubleshooter/abbrokesite.html under "The ACL issue and its workaround". Again, let me stress that Admin Tools cannot do that. You basically have a Joomla! issue unrelated to Admin Tools. I would recommend at the very minimum to clear your browser cookies before trying anything else.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 27 March 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-03-27 17:20 CDT

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