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Admin Tools

#24539 Error message after installing

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by mshihan on Monday, 29 February 2016 09:12 CST

Thursday, 25 February 2016 15:34 CST

mshihan
Hello

I am going to start a classified ads website, My problem is after installing admin tools pro, users are getting following error message.

Error
You are not authorised to view this resource.

So how can i solve this message.

Best Regards.

Thursday, 25 February 2016 15:39 CST

dlb
That is not quite enough information to give you an answer. If the Web Application Firewall blocked the access, there should be a record in the Security Exceptions Log that gives more information. That is the place to start.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 25 February 2016 16:16 CST

mshihan
I think your right. I have to disable Admin Tools and check what is the actual problem.

Thursday, 25 February 2016 16:48 CST

dlb
You can easily disable Admin Tools by disabling the System - Admin Tools plugin. If you have run .htaccess Maker, the enhanced .htaccess file will still be active. The standard Joomla! file is usually in the root of your site as htaccess.txt. You can just rename them to restore the Joomla! file.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Saturday, 27 February 2016 07:42 CST

mshihan
Your correct. The error message is not related to admin tools.

Monday, 29 February 2016 08:31 CST

dlb
I'm sorry I couldn't be more help.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Monday, 29 February 2016 09:12 CST

mshihan
Thanks

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