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#24433 public_html/administrator/components/com_admintools/dispatcher.php on line 57

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Latest post by jdmorris on Friday, 12 February 2016 02:23 CST

Thursday, 11 February 2016 22:52 CST

jdmorris
I'm now preparing to migrate my site to the latest version of Joomla.

I backed everything up successfully yesterday, both Admintools and Akeeba Backup which were working fine.

Akeeba Back up version 4.1.2-pro
AdminTools version: 3.4.4-pro

(I can't update to the current version due to my version of Joomla.)

I read an article which recommended I install com_cmsupdate-1.2.4, which I did today.

Now I can't access my Akeeba Back or my AdminTools?

My AdminTools is giving me this error: Fatal error: Call to undefined method AkeebaStrapper::jQueryUI() in /home/valenti0/public_html/administrator/components/com_admintools/dispatcher.php on line 57

Backup goes into a blank screen with this address in the url: http://www.valentineunderground.com/administrator/index.php?option=com_akeeba

I tried reinstalling both with the same version, no luck, then I tried uninstalling both and reinstalling, no luck...

How can I fix this without doing a clean, full restore?

Thank you in advance,

John

Friday, 12 February 2016 01:56 CST

tampe125
Hello John,

it seems that you have a corrupted install of Akeeba Strapper (a media library required by all of our components).
Please manually remove media/akeeba_strapper folder, then try again to re-install our software, that should do the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 12 February 2016 02:23 CST

jdmorris
Thank you Davide,

That fixed it!

Cheers,

John

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