Support

 Hi, I have a client which is leaving me (my hosting services on siteground) because she thinks the spam that she is trying to send and bounced back to her is caused by siteground servers, anyways, I dont want her to keep enjoying admin tools freely after the transfer so what would you suggest? I thought about uninstalling the extensions and then sending her new hosting company the new backup but I would really like another option.

Also, quick question related to akeeba backup, I had an "yellow flag" under Display errors ( the recommended is off and mine is on) Is this a problem? restoration went smoothly anyways.

Thank you for your help and have a great day!

Jonathan

Jonathan,

One option would be to remove your Download ID from their site or invalidate the ID if you have used Add On IDs. You can explain to the former client that they are no longer eligible to use your registration (not entirely true, they can under GPL, this is your decision) and have to purchase their own subscription to receive future updates. That way, you have not removed any components from the site, which could be construed as malicious. Eventually the software will need to be upgraded and they will have to either install the Core versions, buy the subscription or quit using it.

That flag means that PHP is set up to display errors. You can override that in Global Configuration by setting Error Reporting to "None". You don't want errors and warnings to be displayed on your front end, it can give clues to the inner workings of your site. And they aren't pretty.

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